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| GUESTS COMMENTS | | . | We enjoyed a truly once in a lifetime experience aboard the Matau … the incredible experience that was provided to us by Virginia and her amazing crew. Their attention to detail both in terms of the care and operation of the yacht, and for our total experience was truly over the top.
We formed lasting friendships and have permanent memories that are truly indescribable. Should we ever choose to relive this wonderful time, it would have to be aboard the Matau and without a doubt, with Virginia and her incredible team. I'll be recommending the Matau and Virginia to a few select friends of mine who can fully appreciate what we experienced.
- November 2010 charter
Hello Joanne and Virginia,
I wanted to share the lovely feedback letter I received from the Wesson group who just got home from Grenadines onboard MATAU.
Thanks to ALL for assisting in making this a wonderfully successful charter. Special thanks to the owner for making it easy for me to sell them the week of the Tortola Boat Show!
Good Morning Sharon,
We returned from our trip aboard the Matua Saturday evening. I cannot express the experience our group of eight had on this yacht. From the catamara to the crew.....we were met with the utmost in hospitality, quality of service, beauty of the ship, etc . Our expectations were far exceeded in every aspect. The grace in which the Matua sailed the Caribbean waters, the professionalism and courteous nature of the crew I do not believe could be matched anywhere. The pride the crew showed for the Matau, the pride in which executed their jobs each and every day was evident throughout our trip. The food and the presentation of the meals three times a day far surpassed any five star restaurant I have ever had the pleasure of dining in. Each meal was carefully planned with all of us in mind and the tables were decorated differently each meal with elegance. Again, words cannot describe adequately the experience we had. Attention was paid to every detail and many details were added that we would have never thought of that only added to our experience.
St. Vincent and the Grenadines is now my favorite place in the Caribbean. I have travelled the Caribbean extensively and have seen almost every island and group of islands. I cannot wait to return and have more time to explore this beautiful and untouched part of the world. The of this area are rich and vivid. The people of St. Vincent are gracious, accommodating, and very kind.
Captain Virginia asked me how I found you. I told her that I had searched the internet extensively and was working with three different charter companies looking for the perfect boat. I also told her that you were the only person who took a special and personal interest in trying to help me secure the Matua for this charter as she was scheduled to be a part of the Tortola Yacht Charter Boat Show. It was with your determination and persistence that the owner of the Matua agreed to pull out of the show and accommodate us. I know it was meant to be for us to experience the trip of a lifetime aboard this beautiful boat. Any other boat would have left us with a lesser than feeling. We are already looking at when we can charter this beauty again. Captain Virginia also passed along to me how impressed she was with you, constant communication and it was a joy working with you from her end as she had never worked with you before. Job well done!
Thank you for your assistance and your part in helping us charter the perfect trip and memories of a lifetime! I will forward pictures in a separate email...we took over 2400 pictures.
Patsy
I hope that we can all work together again very soon.
Best Regards,
CLIENT COMMENT ON MATAU CHARTER, 2010
In regard to MATAU and the crew we couldn’t have asked for a better combination. The Catamaran was very spacious with great outdoor space and well appointed indoor spaces. Everyone had the opportunity to either find their own place to read and relax or be part of the group singing and having fun. There were also several spots for dining and that was nice to be able to change the venue. We are an active family and MATAU had all the water sports equipment we could ever need and more.
The real point of differentiation was the crew. All I can say is Wow! They were unbelievable and so much fun to be with. The service was five star from the time we stepped on the boat until we left. Virginia and her crew always had options for us each day depending how we felt. She organized hikes, amazing snorkeling trips, water skiing, tubing and always found beautiful spots to anchor and spend the night. Chris, the Chef was simply amazing. Each meal was a much anticipated treat that we all looked forward to and appreciated greatly. Alice was so attentive to all of our needs and our kids really enjoyed her. Jamie made the trip so special as he took us on some great adventures and educated us on the islands, fish, history etc. He was always there to take us where we wanted to go and had fun doing it. I can’t say enough about the experience but when I asked each of our family members if they would like to charter MATAU again or try another yacht, each person said, “MATAU with the same crew.” I think that says it all.
Caribbean March 2010
“Words cannot express how much we enjoyed this trip. All future vacations will pale in comparison. The crew was beyond polite, cordial and capable. They were professional and courteous… Virginia is a consummate master: never have I felt safer than in her capable hands. Jamie is such a pro… he kept everything running smoothly! … went out of his way to make our snorkeling / kayaking experience truly special. Very attentive and looked after us nicely. Chris is such a talent … food was innovative, fresh, almost all from scratch, never the same thing twice… I found myself writing down every meal so I could remember. I was and remain incredibly impressed. Alice … was 100% attentive even when her attentions were invisible … leave your cabin for five minutes … return and your bed is made and bathroom clean! Her charm and personality were such a complement to every other aspect of this dream vacation. (MATAU was) clean, attractive, comfortable. I only wish we could have extended our trip.”
March 2010 charter:
Follow-up broker emai: Obviously they had a fabulous time thanks to Captain Virginia and her crew. I always know that when I put my clients in her capable hands, I am confident they will be well taken care of and they always are.
Please thank Virginia and her crew for another superb charter!!!
February 2010
We had a marvelous time! The crew was fantastic and Andrea’s cooking was superb! We had so much fun. Weather was perfect till the last day but that was OK not much of a problem. We would travel with that crew anywhere! Thank You so much for hooking us up and working it out.
February 2009 charter guests
“Bottom line - we had a great time on the boat and would be interested in another sail in the future.”
“We were extremely fortunate to land the crew of the MATAU. They were incredibly hard-working, fed us superb food (and we've been eating at some posh places in Paris the last 6 months) and they were just plain fun to be around.”
“The boat is of course in excellent shape and the only hassle was the lack of Internet access (in Croatia). Other than that, the trip truly exceeded our expectations.”
Three couples, July 12-19, 2008. Kotor, Montenegro to Dubrovnik, Croatia.
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